Gaylord Security Customer Testimonials

I can honestly say that I am proud to be an ADT-Gaylord Security customer and I have been more than satisfied with all of the interactions I have had with your employees in the past week from your telephone customer service representatives who explained your services and took my order to the nice young man from Modesto who did my installation yesterday at my home to my email contact with you today. Keep up the great work and Go ADT-Gaylord Security!

- J. Dugoni

My insurance agent (Aaron Johnson) at American Family Insurance referred me to Leilani at Gaylord Security. I was very please to be able to find an ADT monitored security system for my business at such a low rate.

I was very pleased to be able to find an ADT Monitored security system for my business at such a low rate.

The install was not only affordable, but quick and efficient as well. Whenever I have a question the customer service is great. I was so pleased that I had the system installed in my home as well. I recommend Gaylord Security to anyone looking for a quality security system.

- William

In today's society, rarely does a company provide outstanding service and put the customer first. Well, I would like to thank your representative Carlos Watson for demonstrating extraordinary customer service. I was truly dazzled by the whole experience.


Mr. Watson did everything possible to assist me with obtaining the ADT equipment; I was especially impressed that it was no longer about who got the sale but the protection for my home. He demonstrated so much SOUL (service on unbelievable levels). Mr. Watson was wonderful to work with. I was delighted to be on the phone with someone whose knowledge, respect, and sense of humor made this ordeal much less challenging. I was so glad that he was easy to understand and that he was able to explain what caused the problems with the installation and the reason why I could not purchase from Gaylord Securities. Thank you for everything!

- La-Shonda

I'm writing you this letter to say Thank You for the excellent customer service and product that Gaylord Security provided my agency. For quite some time I had been shopping for an alarm to protect the office and my customer's information. It is something I had been urged to do but kept putting on the back burner. You made the process very quick and easy!


The paper work wasn't as bad as I had imagined and the installation was a cinch. You had everything ready for me to sign, and the billing has been simple ever since... Exactly what you quoted! The installers were here exactly when I had asked for them to show. They took their time to install the security system correctly and were not a distraction to the office. I haven't had an issue with the security system and the entire office picked up on how to use it very quickly.


Again thank you so much for your help! It is very refreshing to be able to get exactly what you were hoping for the first time. I look forward to a long and healthy business relationship!

- Alfonzo
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Gaylord Security Systems, Security Control Equipment & System Monitors, Kent, WA

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$50 AMEX Gift Card From Gaylord